Effective Date: October 1, 2025

At The Expert Cleaning Company, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following information:

• Personal details (name, phone number, email address, address) when you request a free estimate, book a service, or contact us.

• Business information required for service agreements, billing, and contracts.

• Website usage data (such as cookies, IP address, and browser type) to improve our website performance.

2. How We Use Your Information

We use your information to:

• Provide commercial and office cleaning services.

• Send quotes, invoices, service confirmations, and follow-up communication.

• Improve our services, website experience, and customer support.

• Comply with legal and regulatory obligations under Canadian privacy laws (PIPEDA).

3. Sharing of Information

We do not sell or rent your personal information. We may share information only with:

• Trusted service providers or contractors who assist us in delivering cleaning services.

• Government authorities, if required by law.

4. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse.

5. Your Rights

You have the right to:

• Access the personal information we hold about you.

• Request corrections or updates to your information.

• Withdraw consent for marketing or communication at any time.

6. Cookies

Our website may use cookies to enhance your browsing experience. You can disable cookies through your browser settings if you prefer.

7. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us at:

The Expert Cleaning Company
📧 Email: info@expertcleaningco.com
📞 Phone: (647) 417-7272
📍 Address: Toronto, Ontario, Canada